The Fifth Discipline by Peter Senge An influential and informative book that captures the essence of systems thinking and its potential impact on organizational effectiveness. And, after reading this book you’ll never think of beer the same way again. Really.
How to Lie with Statistics by Darrell Huff This book forever punctured the myth that numbers are objective. Outdated language and examples but timeless truths. Whatever your role – citizen, consumer, business leader – this is a must-read classic.
A Whack on the Side of the Head by Roger von Oech A provocative title that lives up to its promise. A good book for stimulating creative thoughts through changes in perspective. See also related tool, Creative Whack Pack.
Resolving Community Conflicts and Problems: Public Deliberation and Sustained Dialogue, Roger A. Lohmann and Jon van Van Til, editors.Chapter 15 – Question Mapping: A Method for Organizing and Sustaining Dialogue, co-authored by Richard F. Ludeman and Erna Gelles.